Our Values
Good People, Doing Good Things
Attitude
Customers are our first obsession
Act & Review Often
- Everyone is empowered to take action if it is common sense or aligns with the goal
- Delay is the killer of innovation
- You can make a mistake, learn from it & be better
- Review it fast and often to make sure it works
Simplify
- Eliminate over complex narrative and imagery – drive clarity in everything
- Greatness lies in simplicity. Constantly ask if it can be made more clear, efficient or easier
- Zoom into the detail, then zoom out to make sure it aligns with the goal
Mindset
If It's Broken - Fix It
- There are no points in saying it isn’t your job
- Take ownership of seeing something broken is fixed
Be Curious
- Continuously learn
- Take diverse opinions, feedback is a gift
- Challenge your thinking
Enjoy It
- Relish the wins, love your work
- If you see anyone not enjoying it, ask why
Adopt the Anti-Pattern
Own It - think like a founder
- Ask yourself if your decision is one you would invest your money in
- Be frugal with cost
- Back yourself
Be honest whilst respectful
- Integrity is vital, don’t shrink away from the tough conversation
- Always be respectful when you disagree
Politics are unhealthy
- Scoring points over people or blocking them from achieving their goals hurts us all